Google-first review management with AI sentiment analysis, customer surveys, complaints management, and analytics — built for multi-site businesses that depend on local trust.
Every customer receives one message after their transaction. Happy customers are directed to Google. Unhappy customers choose between a public review or private contact — both equally prominent. No sentiment routing. No suppression. That's DMCCA compliant by design.
Automatically categorise every review by department, topic, and sentiment. Trained on 10 years of automotive customer data.
Configurable surveys for every touchpoint — sales, service, aftersales. Department-level visibility across the group.
Structured workflows to catch and resolve issues before they go public. Full audit trail and resolution tracking.
Per-location, per-month. No setup fees. No long-term contracts.
We'll show you DOXA running with a live automotive dataset.
