DOXA's AI intelligence reports tell a dealer principal which customers to call, which leads to recover, and exactly how much money is at risk — not just how many reviews they got.
Messages sent. Reviews gained. Response rate. These are activity metrics. They tell you the system is running. They do not tell you whether it's making money, protecting revenue, or identifying the customer who's about to defect.
DOXA's intelligence reports are different. They open with a money number. They flag revenue at risk. They identify recoverable leads with estimated value. They show which staff are generating praise and which are generating complaints. They tell you the one thing to do this week.
Every section builds on the last. The executive hook tells you what to do. The detail tells you why.
3–4 sentences: leads to recover, customers at risk, one recommended action. Money values attached. This is what the CFO reads in the lift.
Five headline numbers: invites sent, reviews gained, group rating, alerts triggered, GBP impressions. Each with trend indicator vs prior period.
Colour-coded cards: Critical (revenue at risk), Opportunity (recoverable lead), Warning (adoption issue), Insight (GBP finding). Max 4 per report.
Per-dealer metrics: invites, reviews, rating, status (Active/Low/Dormant), GBP actions, and risk level. Visual bars for 30-second scanning.
AI reads all reviews, identifies recurring themes across locations (e.g. warranty failures at 3 sites), quantifies revenue impact, and suggests operational fixes.
Google Business Profile data: search impressions, keyword analysis with buyer intent classification, conversion funnel, and AI recommendations for profile optimisation.
Specific customers flagged for follow-up with estimated value, recovery probability, and suggested scripts. Plus three prioritised weekly actions.
That makes the platform unchurnable. The report doesn't just justify the cost — it becomes the most valuable document the dealer principal receives each week.
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