Reputation Management

Transform Every Interaction into a Growth Catalyst with
Doxa's A.I. Powered Reputation Management Platform.

Trusted by Market Leaders

We understand the impact customer review’s have on your business

9/10 Customers Rely on Customer Reviews: Highlighting the importance of customer reviews in building trust.

Google Dominance: Google has a 92% market share – be seen.

Missing Out on Manufacturer CX Bonuses: NPS is difficult to manage, let us help.

Managing Reviews Is Resource-Intensive: Addressing the challenge of allocating resources to reply to reviews and dealing with multiple logins.

Pre-Purchase Sentiment: Don’t let a prospect become a lost sale – use the insight to turn them into a customer.

The Rise of the Agency Model: Why should a customer choose you over your competition – Online Reviews are your shop window.

System Features

Doxa Reviews

At Doxa, we empower businesses to harness the power of customer reviews. Our sophisticated yet user-friendly platform facilitates seamless monitoring, requesting, and responding to reviews across the digital landscape.

Doxa Surveys

At Doxa, we believe in turning feedback into actionable insights. Our survey platform is designed to provide you with a seamless experience from creation to analysis.

Doxa Sentiment Analysis

Discover the true sentiments of your customers with Doxa’s cutting-edge sentiment analysis tool. Our advanced A.I. driven technology sifts through the noise to deliver clear, actionable insights about how your customers feel towards your brand and products.

Doxa A.I. Review Categorisation

Unveiling Doxa’s groundbreaking A.I. Review Categorisation feature that intuitively organises reviews, helping you address the most critical issues instantly. Transform your review management strategy with Doxa’s A.I. powered insights.

Doxa Auto Suggested Replies

In today’s fast-paced business environment, timely engagement with customers is paramount. Doxa’s Auto Suggested Replies feature harnesses the power of A.I. to help you manage customer reviews effortlessly, allowing more time for other crucial business activities.

Doxa Complaints Management

At Doxa, we provide a streamlined tool and workflow to handle customer complaints efficiently.

See Why Leading Companies Choose Us

Google reviews are an important driver of SEO as well as a key decision driver for the majority of customers, and Doxa has improved both our responses and scores significantly since we started using the system

The auto-sending of reviews is working v well. We are getting a healthy number of responses on a weekly basis and its moving the dial. Our review metric has moved from 4.5 to 4.6 I am also using the A.I. tool in Doxa to auto-reply to customers. All in all, its working great

Our networks CSI scores increased since we introduced Doxa. As a result, Ireland is now in the top in Hyundai Europe for Customer Satisfaction

Doxa puts a finger on the pulse of the Business.

Reputation Management

Transform Every Interaction into a Growth Catalyst with
Doxa's A.I. Powered Reputation Management Platform.

Trusted by Market Leaders

We understand the impact customer review’s have on your business

Happy / Sad work flow

Increase Reviews by 15x

Reduce negativity by 98%

Pre purchase sentiment analysis

Instant insight & feedback

No survey exhaustion